Your Photos and Privacy
We know uploading family photos can feel scary. We are parents too, and we would never ask you to trust a system we wouldn’t use for our own kids. That is why privacy and security are built into Once Upon a Memory from day one, not added later.
Our Promise in 4 Points
Private uploads: All photos are encrypted as soon as you upload them.
Enterprise AI security: We use private, enterprise-grade AI accounts. Your photos are never used for model training.
Temporary storage: Photos are only stored long enough to create your storybook. You can delete them anytime.
Built by parents: This is the same system we use to make books for our own children.
Why Parents Worry
It is normal to be nervous about uploading your child’s photo online. The internet can feel unsafe, and AI is still new for many families. You are right to care — and we take those concerns seriously.
How Our AI Works
What it does: Uses your story and photos to create a magical, one-of-a-kind illustrated book.
What it doesn’t do: Train on your photos, keep your data forever, or share anything with outside systems.
Your Control
Upload only what you want.
Delete your photos whenever you choose.
Request full removal of your files from our system at any time.
Your child’s memories deserve to be both magical and safe. That is our commitment to you.
Curious about the full story of how we designed this? Read more here.