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Paid but Pages Didn’t Generate, What Now?

I paid but my book isn't generating.

Updated this week

After payment, the AI generates the rest of your storybook based on your photos, story, and chosen style. Sometimes this process takes a little longer than expected.


What to Expect

  • Processing Time: Generating all pages can take several minutes depending on story length and system load.

  • Email Notification: You will receive an email as soon as your full book is ready in your library.

  • First three pages: You will still have your first three pages available while the rest of the book is being generated.


If It Seems Stuck

  • Wait a few more minutes. Most books complete shortly after purchase.

  • Check your email (including spam or junk) for the completion message.

  • Refresh your library to see if the storybook has appeared.

  • If it has not generated within an hour, contact us at [email protected] and we will help.


FAQ

Do my edits on the first page carry over to the full book?

  • No. The rest of the book is generated from your original photos, story, and style. Edits made to the first page apply only to that page.

Do I need to stay logged in while my book generates?

  • No. You will get an email notification once your storybook is ready. You can log back in anytime to view it in your library.

Can I preview any pages beyond the first 3 without paying?

  • No. Only the first three pages are free to preview. The full story unlocks after purchase.

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