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Photos Not Uploading?

Why aren't my photos uploading

Updated over 2 weeks ago

Photos Not Uploading?

If your photos are not uploading, it is usually caused by file type, size, or connection issues. Here is how to fix it.


Check Your Photos

  • File Type: Make sure your photos are in JPG or PNG format.

  • File Size: Very large files may take longer to upload. Try compressing or resizing if needed.

  • Number of Photos: You can upload up to 8 photos per story.


Check Your Connection

  • A slow or unstable internet connection can interrupt the upload.

  • Try refreshing the page and re-uploading.

  • If possible, switch to a stronger Wi-Fi connection.


Other Tips

  • Upload one photo at a time if the connection is slow.

  • Clear your browser cache and restart the upload.

  • Try a different browser or device if the problem continues.


Need More Help?

If your photos still will not upload, contact us at [email protected] with the details of the issue.

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